In the dynamic landscape of China’s digital economy, Zhihu Inc. (NYSE: ZH) has emerged as the go-to knowledge-sharing platform, often compared to Quora. With an ever-expanding user base and a growing monetization strategy, Zhihu presents an intriguing investment opportunity. However, with persistent financial losses and fierce competition from multimedia content platforms, is Zhihu a smart long-term investment? This article provides a deep dive into Zhihu’s business model, financial performance, growth prospects, risks, and investment outlook.
What is Zhihu Inc.?
Zhihu is China’s largest online Q&A platform, founded in 2010 and launched in 2011. Initially operating as an invite-only forum, it has evolved into a mainstream platform where users seek expert insights on various topics, from technology and business to health and lifestyle. Unlike traditional social media, Zhihu differentiates itself by focusing on in-depth, professional-grade content created by its community of over 71 million contributors.
Zhihu’s business model has transitioned from relying primarily on advertising revenue to a diversified strategy that includes:
- Advertising and marketing services
- Paid membership subscriptions
- Content-commerce solutions (e-books, online courses, vocational training, and e-commerce partnerships)
By leveraging its strong reputation for high-quality knowledge sharing, Zhihu has positioned itself as a key player in China’s growing digital learning and content monetization industry.
Financial Performance: Signs of Improvement
Zhihu’s revenue growth has been impressive, increasing from CNY 670 million in 2019 to CNY 4.20 billion in 2023. However, despite this revenue surge, the company has struggled with persistent net losses due to high operating costs, particularly in marketing and user acquisition.
Key Financial Metrics (2019-2023):
- Revenue: Grown from CNY 670M (2019) to CNY 4.20B (2023)
- Gross Profit Margin: Increased from 46.6% (2019) to 54.7% (2023)
- Net Loss: Narrowed from CNY -1.58B (2022) to CNY -843M (2023)
- EBITDA Ratio: Improving but still negative at -0.249 (2023)
- Paying Subscribers: Grew to over 16 million in 2024
The company has taken aggressive cost-cutting measures in recent years, which resulted in a 47% reduction in net losses in 2023. Gross margins have improved significantly, reaching record highs of 63.9% in Q3 2024, signaling Zhihu’s commitment to achieving profitability. Analysts expect Zhihu to break even by 2025, making it an interesting turnaround story.
Growth Potential: Can Zhihu Scale Up?
Zhihu operates in a high-growth industry where China’s online knowledge-sharing economy is projected to reach $100+ billion by the mid-2020s. Several factors contribute to its growth potential:
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Expanding User Base
Zhihu’s Monthly Active Users (MAUs) have surpassed 80 million, but there is still room for expansion, particularly in lower-tier Chinese cities and among younger audiences.
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AI-Powered Content Discovery
To enhance engagement and monetization, Zhihu has integrated AI-driven search and recommendation algorithms, allowing users to receive personalized knowledge-based content, improving retention and increasing paid membership conversion.
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Video and Multimedia Content
Understanding the shift toward short-form video and interactive content, Zhihu has introduced video Q&A and live-streaming features to compete with platforms like Douyin (TikTok China) and Bilibili.
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Vocational Training and Online Education
Zhihu’s expansion into online professional development courses has been a success, doubling revenues in 2023. As Chinese consumers increasingly turn to online learning for career advancement, this segment could become a major revenue driver.
Risks and Challenges
While Zhihu’s growth prospects look promising, investors should consider the following risks:
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Fierce Competition
Zhihu competes with multiple platforms, including Baidu’s Zhidao, ByteDance’s Douyin, and Bilibili. The increasing popularity of short-video educational content poses a potential threat to Zhihu’s traditional text-heavy format.
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Regulatory Uncertainty
China’s strict content moderation laws pose challenges for all social platforms. In 2021, Zhihu was temporarily fined for allegedly hosting unlawful content, which raises concerns about future regulatory interventions.
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Monetization Execution Risk
While Zhihu has successfully diversified its revenue streams, its reliance on user subscriptions presents challenges. If user growth stagnates or paying subscribers decline, revenue growth could plateau.
Valuation Analysis: Is Zhihu Undervalued?
As of early 2025, Zhihu’s stock trades around $5 per share, with a market capitalization of $450–500 million. This translates to a Price-to-Sales (P/S) ratio of approximately 0.8–1.0x, which is significantly lower than peers like Bilibili (2.9x) and Kuaishou (2.3x).
This low valuation suggests that Zhihu is undervalued compared to industry standards, particularly if it can achieve consistent profitability by 2025. Wall Street analysts have assigned a 12-month price target of $5.65, implying moderate upside potential. However, for long-term investors, Zhihu could see multiple expansions if revenue growth re-accelerates and profit margins continue improving.
Investment Outlook: Is Zhihu a Buy?
Short-Term (12-18 months):
Zhihu’s near-term outlook depends on whether it can break even and stabilize revenue growth. If the company reports its first profitable quarter by 2025, its stock price could see a significant boost.
Long-Term (3-5 years):
For patient investors, Zhihu presents a high-risk, high-reward opportunity. If the company successfully expands its user base, leverages AI for engagement, and further monetizes its subscription and education services, it could transform into China’s dominant knowledge platform with a multi-billion-dollar valuation.
Final Verdict:
✅ Reasons to Buy:
- Improving profitability and cost control
- Diversified revenue streams beyond advertising
- Huge market potential in China’s digital knowledge economy
- Undervalued compared to peers
⚠️ Risks to Consider:
- Competitive pressures from short-video platforms
- Regulatory uncertainties in China
- Monetization challenges if user growth slows
Conclusion
Zhihu Inc. (ZH) is at a pivotal moment in its journey. With strong brand recognition, an expanding subscriber base, and improving financials, the company has positioned itself well for long-term success. However, risks remain, particularly in execution and competition. For investors willing to endure short-term volatility, Zhihu could offer significant long-term upside as it transitions from a loss-making platform to a profitable knowledge-sharing powerhouse.